Ideaflow message alerts is an optional text message program from Ideaflow, Inc. for people who use OpenChat (chat.ideaflow.app) and Unlinked (www.unlinked.ai). If you turn it on, we text you a short pointer when you have messages you haven’t read for a while. Texts are sent from our toll-free number +1 (888) 316-2513. You can stop at any time by replying STOP.
How you opt in
Text alerts are off until you turn them on yourself. In OpenChat or Unlinked, open Settings → Notifications, enter your mobile number, check the box (it is unchecked by default), and select Send verification code. We text you a 6-digit code; alerts start only after you enter that code in the app to confirm the number is yours.
Settings Notifications
Text me about unread messages
Get a text when you have messages you haven’t read for a while. Texts include sender names and a link, never message contents.
By checking this box and entering your number, you agree to receive automated text alerts from Ideaflow (OpenChat and Unlinked) about unread messages at this number. Up to 3 msgs/day. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Consent is not a condition of using our apps. See our SMS Terms and Privacy Policy.
Consent to receive texts is not a condition of using OpenChat, Unlinked, or any Ideaflow service. Everything in both apps works the same whether or not you turn on text alerts.
What the program is
Ideaflow message alerts are account notifications, not marketing. When you have unread messages in OpenChat or Unlinked that you haven’t seen for a while (2 hours by default), we send one short text naming who wrote, how many messages are waiting, and a link to read them. Texts never include the contents of your messages, and we never send promotional or marketing texts through this program.
- Who receives texts: only signed-in OpenChat and Unlinked users who enter their own mobile number, check the opt-in box, and confirm the number with the 6-digit code.
- Frequency: message frequency varies with your unread messages. At most 1 text every 4 hours and no more than 3 texts per day. No texts between 10:00 p.m. and 8:00 a.m. in your local time.
- Sender: toll-free number +1 (888) 316-2513, on behalf of Ideaflow, Inc.
- Cost: Ideaflow does not charge for text alerts. Message and data rates may apply from your mobile carrier.
Sample messages
Unread-message alerts
Unlinked: 3 unread messages from Alex Kim and 2 others. Open: https://www.unlinked.ai/messages — Reply STOP to opt out.
OpenChat: You have 2 unread messages from Priya. https://chat.ideaflow.app — Reply STOP to opt out.
Our reply when you text HELP
Ideaflow message alerts: help at support@ideaflow.app. Reply STOP to cancel. Msg & data rates may apply.
Our reply when you text STOP
You’re unsubscribed from Ideaflow message alerts. No more texts will be sent. Reply START to resume.
How to opt out
You can stop text alerts at any time, in any of these ways:
- Reply STOP to any text. You’ll get one confirmation and no further texts. Reply START to resume.
- Turn off Text me when I have unread messages in Settings → Notifications in OpenChat or Unlinked, or remove your number there.
- Use a one-click turn-off link, where we provide one.
- Email support@ideaflow.app and ask us to stop.
For help, reply HELP to any text or email support@ideaflow.app.
SMS Terms
These SMS Terms apply to the Ideaflow message alerts program operated by Ideaflow, Inc. and form part of our Terms of Service.
- Program name: Ideaflow message alerts (unread-message text alerts for OpenChat and Unlinked).
- Program description: automated text alerts telling you that you have unread messages in OpenChat or Unlinked, with sender names, a message count, and a link. Texts do not include message contents.
- Opt-in: you enroll by entering your mobile number in Settings → Notifications, checking the unchecked-by-default opt-in box, and confirming the 6-digit code we text you. Consent is not a condition of using our apps or of any purchase.
- Message frequency: varies; at most 1 text every 4 hours and up to 3 msgs/day.
- Cost: Msg & data rates may apply.
- Opt-out: reply STOP to cancel at any time. You’ll receive one confirmation text and nothing further. Reply START to resume. You can also turn alerts off in Settings → Notifications.
- Help: reply HELP for help, or contact support@ideaflow.app.
- Carriers are not liable for delayed or undelivered messages.
- Changes: if you change or give up your mobile number, update or remove it in Settings → Notifications so alerts are not sent to someone else.
- Privacy: see our Privacy Policy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
- Support contact: Ideaflow, Inc., support@ideaflow.app.